Customer Service Representative - Inbound
IBSTEC Limited, Pakistan

INBOUND UK TAXI BOOKING CAMPAIGN

IBSTec One of the fastest growing service providers to its UK customers for Taxi service booking requires candidates to answer inbound calls from our passengers and enter booking details on our system. We are not a recruitment company we are a registered firm and directly hire candidates.

We commit financial and career growth opportunities to the right candidates who are willing and can commit their 100%

Job Types: Full-time, Contract

Salary: Rs45,000.00 - Rs60,000.00 per month

People who have previously lived in the UK will be preferred.
People with previous experience of a Taxi Cab Campaign or who worked as a cab controller will be preferred.
Exceptional communication skills preferably with a foreign accent (British).
Experience in Call Center Industry will be preferred.
Excellent skills in Customer Management.
Complaint Management & Escalation Process.
Self-motivated.
Good team player.
Ability to multi-task.
Achieve established standards for call handling quality.
Goal-oriented, determined, and high-achiever.

Job Rewards and Benefits